Frequently asked questions

Common FAQs

1. HOW DO I APPLY?

Select the relevant job advert and click apply. You will be taken to a portal where you will be asked to fill out some personal details and answer a few role related questions. Then you will need to click through to upload your CV and cover letter. Once you are happy with your application, click submit.

2. I SENT MY APPLICATION – WHEN WILL I HEAR BACK?

You will be contacted within 3 weeks of the closing date of the vacancy if you have been shortlisted for interview.

Unfortunately due to the volume of applications we receive we are unable to provide feedback or contact all our applicants, so if you have not heard from us within three weeks of the closing date you have not been successful on this occasion.

However, don’t let that put you off applying for any other roles you are suitably matched for. We will always love to hear from you.

3. CAN I APPLY FOR MORE THAN one JOb? SAME 

Yes of course, please do! If your skill sets match more than one role please apply to them. You will have to complete a separate application for each, ensuring your covering letter reflects why the role you are applying for is the role for you.

4. WHAT TIME DOES A JOB CLOSE?

The latest time you can submit an application online is midnight on the closing date. After this time the job will disappear from the website and you will no longer be able to complete your application. So if you see a job you want to apply for don’t delay!

5. DO YOU ACCEPT VOLUNTEERS OR INTERNSHIPS?

At this time, we do not accept applications for volunteers or interns.

6. WHAT DO I DO IF I’M HAVING TECHNICAL ISSUES ?

Please email recruitment@frontlineaids.org

7. WHAT IS FRONTLINE AIDS POLICY ON DISABILITY?

Frontline AIDS aims to ensure that our recruitment process is fair and accessible to everyone. If you have a disability and need an adjustment made to any part of the recruitment process, please email recruitment@frontlineaids.org to let us know.

Frontline AIDS welcomes applications from people with disabilities and will offer guaranteed interviews to disabled candidates who meet the minimum criteria for a role, and have the right to work in the country the role is based. If you have any questions or concerns about how will we use any information regarding a disability please email recruitment@frontlineaids.org

8. DO I NEED A WORK PERMIT?

Frontline AIDS is required by law to ensure that all of our staff have the legal right to work in the country that they are employed in. Due to the application of UK immigration rules, we may be required to give priority to suitable applicants who are already settled in the UK and as such on some roles you will note we clearly state ‘You must have the right to work in the UK to apply’.

RIGHT TO WORK IN THE UK

Our ability to gain a UK work permit for potential employees depends upon several factors. This includes the type of visa a candidate may currently possess if they already reside in the UK and the skill level of the job advertised. For certain roles and in certain circumstances, Frontline AIDS may help to support a candidate in their first steps to obtain a work permit if we can demonstrate that we could not recruit for a position from within the UK. The Home Office requires potential candidates to meet specific criteria, including qualifications, English language ability, earnings, and maintenance. For more information, please visit the UK Border Agency website.

Similar rules apply in many countries other than the UK.

9. How do you protect my information?

We are committed to protecting your personal information. Any documentation and personal data submitted as part of a job application will be processed in accordance with the General Data Protection Regulation (effective 25 May 2018). Successful applicants will be subject to Frontline AIDS privacy notice for employees. If your application is unsuccessful, we will keep your application documentation for no longer than three months after a final decision on the recruitment has been made. Read Frontline AIDS Privacy Policy for more details.